Terms & Policies

Effective as of November 25, 2020

Authorised Sub-processors

We currently use the following Sub-processors to support the delivery of our services which process limited customer personal data. Prior to engaging any Sub-processor, we perform diligence to evaluate their privacy, security and confidentiality practices, and we execute an agreement implementing applicable obligations to ensure, if applicable, that such Sub-processor is storing and processing Personal Data in conformance with our privacy and security obligations.

As our business grows and evolves, the Sub-processors we engage may also change. We will notify you in writing of any additional or replacement Sub-processors.

Google Cloud Platform
We use Google Cloud Platform for cloud hosting. - Privacy Policy

Microsoft Azure
We use Microsoft Azure for cloud hosting. - Privacy Policy

Google Analytics
Product behaviour analytics. - Privacy Policy

Mixpanel Analytics
Product behaviour analytics. - Privacy Policy

Intercom
Customer onboarding and communications. - Privacy Policy

Zendesk
Customer support with articles and ticket management - Privacy Policy

Subprocessors’ Processing of Customer Personal Information.

Except as stated in the section above, we will not permit, allow or otherwise facilitate Sub-processors to Process Customer Personal Data without the prior written consent of Customer.

Personal Data - The Basics

Personal Data

We collect personal information in order to support the functionality within the platform. We will use all the personal information we collect to monitor and improve the Service and our business, including for the purposes of detecting and preventing fraud or crime. We also use the personal information we collect to help us develop new products and services. We may anonymise and aggregate any of the information we collect so that it does not directly identify you. We may use anonymised information for purposes that include testing our IT systems, research, data analysis, improving the Service and developing new products and features.

Automatically Collected Data About Service Use

We and our third-party service providers may collect certain types of usage information when you visit our service, read our emails, or otherwise engage with us. In some instances, we and our third-party service providers may combine this usage information with other personal information. This is to ensure we can provide the best service possible and continuously improve our application based on usage data. This data might also include based system information about your device.

Information Data

‍Optionally within our service, you have the ability to share location data, this will not be stored within our service and is used to ensure we’re showing you the most relevant information and providing functions that are appropriate to your location such as location-based desk check-in. We may use an approximate location to ensure content on the Service is relevant to the city, state or country you are using your device in, to monitor and improve the Service and our procedures and processes, and to help us develop new products and features.

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