Increasingly, people are using Bots in everyday life and it's become a normal process when interacting with business or with friends, what was once a gimmick is now a powerful reality and Smart Spaces now allows our customers to take this power and utilise it internally.
We are using the latest in AI to produce powerful bots which can be surfaced where your users are, utilising the power of conversational interaction to enable business automation.
What we're talking about is conversational user interfaces which is the ability for a user to interact with chat messages or voice assistants. This interaction is usually with something that is not human which we refer to as a bot.
Tech giants such as Facebook, Google and Amazon have invested heavily in this technology. This has enabled advancements in tooling along with making assistants common in the consumer world where users can interact with banks, holiday booking sites & customer services using bots.
Utilising bots within your organisation can allow powerful business automation to existing services or even speed up the creation of new automations by not needed to build complex applications and utilising existing tools such as Microsoft Teams or Slack internally.
We're working hard on building business bots to help with workplace problems, we're also working with our customers to build custom bots which can be surfaced and connected through Smart Spaces enabling a quicker build and deployment time.